1. General Information

1.1 This Privacy Policy (the “Policy”) outlines Newton Institute of Applied Studies’ (“we”, “the Institute”) commitment to safeguarding the privacy of individual customers’ Personal Data. We are dedicated to employing reasonable efforts to apply the principles and processes described herein to our operations.

1.2 Our officers, management, and staff are committed to maintaining the confidentiality and security of all Personal Data collected, stored, disclosed, and used by Newton Institute of Applied Studies in accordance with this Policy and applicable laws.

1.3 For the purposes of this Policy, in accordance with the Personal Data Protection Act 2012 (No. 26 of 2012) (the “Act”), “Personal Data” refers to data, whether true or not, about an individual who can be identified from that data, or from that data and other information to which we have or are likely to have access. This includes data already in our possession or data that will be collected in the future.

2. Contacting the Data Protection Officer

2.1 If you wish to request access to or correction of your Personal Data held by Newton Institute of Applied Studies, you may do so by contacting the Data Protection Officer (the “DPO”) via email at info.nias.edu@gmail.com.

2.2 We have established a process to handle queries and complaints regarding the application of this Policy. To ensure your concerns are addressed promptly, please send your queries or complaints to the DPO at the provided email address.

2.3 If you do not wish Newton Institute of Applied Studies to use your Personal Data for any of the purposes listed in Sections 3.2 to 3.4, or to receive promotional materials, you may opt out by sending a clearly worded email to the DPO. Your request will be processed within a reasonable time frame.

3. Statement of Practices

Types of Personal Data Collected

3.1 Newton Institute of Applied Studies may collect Personal Data from you through various means, including our websites, mobile applications, marketing events, and forms. This data may include your name, postal address, phone number, email address, bank account/credit card details, gender, emergency contact information, IP addresses, and photographs. Cookies may be used on our websites to improve user experience and track website performance. You may set your browser to refuse cookies if you do not wish to receive them.

Purpose of Collection of Personal Data

3.2 Newton Institute of Applied Studies collects Personal Data for purposes such as processing course applications and registrations, determining eligibility for discounts and benefits, conducting market research, direct marketing, payment processing, notifying you of policy or service changes, responding to enquiries, verifying student identity, maintaining and updating student records, providing course access, and informing you of new developments, courses, workshops, events, and promotions.

Disclosure of Personal Data

3.3 To fulfil the purposes mentioned above, Newton Institute of Applied Studies may disclose your Personal Data within affiliated companies and authorised partners.

3.4 Newton Institute of Applied Studies may also disclose your Personal Data to third parties such as regulators, law enforcement authorities, lawyers, auditors, service providers, consultants, investors, payment processors, and agents acting on our behalf. Disclosure may occur in connection with legal proceedings, establishing or defending legal rights, business transactions, disaster recovery, and other purposes with your consent or as permitted by law.

Optional Provision of Personal Data

3.5 You may be requested to provide additional Personal Data to help improve the Institute’s services or tailor information and services to your needs. Providing such information is optional unless required for the provision of specific products or services.

3.6 Telephone calls to our hotlines may be recorded for quality assurance, training, appraisal, and administrative purposes. By agreeing to this Policy, you consent to such collection, use, and disclosure of Personal Data.

4. Transfer of Personal Data Overseas

Your Personal Data may be processed by Newton Institute of Applied Studies, affiliated organisations, agents, and third-party service providers located outside Singapore. Newton Institute of Applied Studies will comply with the applicable requirements of the Personal Data Protection Act 2012 in relation to such transfers.

5. Accuracy of Personal Data

Newton Institute of Applied Studies will use reasonable efforts to ensure that Personal Data collected is accurate and complete, including verification against supporting documentation where necessary. Please inform us promptly of any changes to your Personal Data by contacting the Data Protection Officer.

6. Protection of Personal Data

Newton Institute of Applied Studies employs reasonable physical, administrative, and technical safeguards to protect Personal Data against unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks. However, while reasonable security arrangements are in place, no method of transmission over the Internet or electronic storage is completely secure.

7. Access and Correction of Personal Data

7.1 You have the right to request access to and correction of your Personal Data held by Newton Institute of Applied Studies.

7.2 Newton Institute of Applied Studies reserves the right to charge a reasonable administrative fee for processing requests for access to Personal Data. Upon payment of the applicable fee, requests will be processed within a reasonable period.

7.3 Verification of identity may be required before access to Personal Data is granted. You are responsible for keeping your account and login details secure to prevent unauthorised access.

8. Storage and Retention of Personal Data

Newton Institute of Applied Studies will retain Personal Data only for as long as necessary to fulfil the purposes for which it was collected or as required by law. Personal Data that is no longer required will be securely deleted or anonymised.

9. Contacting You

By agreeing to this Policy, you consent to Newton Institute of Applied Studies contacting you through the communication channels you have provided, including telephone calls, emails, text messages, and other communication platforms, for the purposes outlined in this Policy.

10. Changes to this Policy

Newton Institute of Applied Studies reserves the right to amend or update this Privacy Policy from time to time to ensure compliance with applicable laws and regulations or for operational purposes. Updated versions of this Policy will be published on our website.

11. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of Singapore. You agree to submit to the non-exclusive jurisdiction of the courts of Singapore.

12. Miscellaneous

12.1 This Privacy Policy applies only to the collection, use, and disclosure of Personal Data by Newton Institute of Applied Studies and does not extend to third-party websites linked from our website.

12.2 Newton Institute of Applied Studies does not sell your Personal Data to third parties without your consent. However, we are not responsible for the privacy practices or content of third-party websites.