Newton Institute of Applied Studies
Malpractice / Appeal / Complaint Policies

Malpractice Policy

Purpose
This policy ensures that any form of malpractice by students or staff is identified, investigated, and addressed appropriately.

Scope
This policy applies to all students and staff of Newton Institute of Applied Studies.

Definition of Malpractice
Malpractice includes, but is not limited to:

• Cheating or plagiarism

• Providing false information or documentation

• Misconduct during assessments or examinations

• Any other actions that compromise the integrity of Newton Institute of Applied Studies

Procedure

4.1 Reporting Malpractice

• Suspected malpractice should be reported to the Malpractice Officer immediately.

• Reports may be made by students, staff, or other stakeholders.

4.2 Investigation

• The Malpractice Officer will acknowledge receipt of the report within 5 working days.

• An investigation will be conducted to gather evidence and determine whether malpractice has occurred.

• The investigation will normally be completed within 20 working days.

4.3 Decision and Actions

• If malpractice is confirmed, appropriate actions will be taken, which may include disciplinary measures.

• The individual involved will be informed of the decision and any actions to be taken.

4.4 Appeal

• Individuals have the right to appeal the decision.

• Appeals must be submitted in writing within 10 working days of the decision.

• The appeal process outlined in the Appeals Policy will be followed.

Confidentiality

All reports and investigations relating to malpractice will be handled confidentially. Information will only be disclosed to individuals directly involved in the investigation and resolution process.

Monitoring and Review

This policy will be reviewed annually to ensure its effectiveness.

Appeals Policy

Purpose

This policy ensures that students have the right to appeal decisions made by Newton Institute of Applied Studies that affect their academic progress or standing.

Scope

This policy applies to all students of Newton Institute of Applied Studies.

Grounds for Appeal

Students may appeal decisions on the following grounds:

• Procedural errors or irregularities

• New evidence not previously available

• Perceived bias or unfairness in the decision-making process

Procedure

4.1 Submission of Appeal

• Appeals must be submitted in writing to the Appeals Officer within 10 working days of the decision.

• The appeal must include the grounds for the appeal and any supporting evidence.

4.2 Acknowledgement and Initial Review

• The Appeals Officer will acknowledge receipt of the appeal within 5 working days.

• An initial review will be conducted to determine whether the appeal is valid and supported by evidence.

4.3 Investigation and Decision

• The Appeals Officer will investigate the appeal and may request further information or clarification from the appellant.

• A decision will normally be made within 14 working days of receipt of the appeal.

4.4 Final Review

• If the appellant is not satisfied with the decision, they may request a final review by the Director of Newton Institute of Applied Studies.

• The Director’s decision will be final.

Confidentiality

All appeals will be handled confidentially. Information will only be disclosed to individuals directly involved in the investigation and resolution process.

Monitoring and Review

This policy will be reviewed annually to ensure its effectiveness.

Complaints Policy

Purpose

This policy ensures that all complaints from students, staff, or other stakeholders are handled promptly, fairly, and consistently.

Scope

This policy applies to all students, staff, and stakeholders of Newton Institute of Applied Studies.

Definition of a Complaint

A complaint is an expression of dissatisfaction regarding the services, actions, or omissions of Newton Institute of Applied Studies or its staff.

Procedure

4.1 Informal Resolution

• Complaints should first be raised informally with the relevant person or department as soon as possible.

• If the complaint cannot be resolved informally, the complainant may proceed to the formal resolution process.

4.2 Formal Resolution

• Complaints should be submitted in writing to the Complaints Officer.

• The Complaints Officer will acknowledge receipt of the complaint within 5 working days.

• An investigation will be conducted, and a response will normally be provided within 14 working days.

4.3 Review

• If the complainant is not satisfied with the response, they may request a review by the Director of Newton Institute of Applied Studies.

• The Director’s decision will be final.

Confidentiality

All complaints will be handled confidentially. Information will only be disclosed to individuals directly involved in the investigation and resolution process.

Monitoring and Review

This policy will be reviewed annually to ensure its effectiveness.

Policy Administration

Policy Owner
Newton Institute of Applied Studies

Effective Date
1 May 2024

Review Date
This policy document will be reviewed annually or as required to ensure continued compliance with applicable regulations and operational requirements.

Contact Information

For enquiries relating to these policies, please contact:

Newton Institute of Applied Studies
32 New Market Road, #02-1102
Singapore 050032

Email: info.nias.edu@gmail.com
Website: www.nias.edu.sg
Phone: +65 8840 0030

Document Control

Version: 1.0
Last Updated: 1May 2026

Approved By
Director
Newton Institute of Applied Studies